FAQs

Ordering

How do I order the 2-Step Meal Kits online?

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It’s super easy, you’ll fly through the process! Simply:

1) Choose your Meal Kits in the product/ Shop section of this website 

2) Enter your delivery address, preferred delivery time, and pay securely online

Which stores are the Meal Kits available in?

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We’re delighted to have our Meal Kits on the shelves of various, selected stores. These will continue to be updated.

How can I order Meal Kits on Deliveroo?

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Easily add a DWW Meal Kit to your order, when ordering from your local Dirty Wild Wings restaurant on Deliveroo. 

How can I order Meal Kits on UberEATS?

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Easily add a DWW Meal Kit to your order, when ordering from your local Dirty Wild Wings restaurant on UberEats

The Meal Kits

How long can I store the contents of my Meal Kit(s) for?

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The contentsinside our 2-Step Meal Kits have a decent shelf life. However, please ensure that you refer to the Use By date on the packaging and use your ingredients within the time frame advised.

Are your Meal Kits suitable for vegetarians and vegans?

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You can use the crispy breaded coating and sauce sachet on veggies instead of chicken. This makes for a mega-delicious vegetarian and vegan meal.

How many people is one Meal Kit suitable for?

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Each 2-Step Meal Kit is ideal for up to 14-16 standard (mid-joint) chicken wings; and serves around 4 people. Don’t forget to serve-up some sides with your wings as well!

Are your Meal Kits halal?

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Yes, all our 2-Step Meal Kits are certified halal

Delivery

How much does delivery cost?

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Delivery is free of charge to mainland UK addresses.

When will my delivery arrive?

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Orders placed before 12pm are dispatched the same working day. Orders placed after 12pm are dispatched within 1 working day. Standard delivery takes 2-3 working days or you can choose next working day delivery.

Other

Can I return my product?

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You can return your item within 14 days of purchase if it is unopened, unused and and the original condition that it was sent.

If there is a problem with your order, you can contact a member of our friendly team via email, at: enquiries@dirtywildwings.com

What is your Refund Policy?

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We can refund your product if you return it to us within 14 days of purchase.

To request a refund, please email us at enquiries@dirtywildwings.com

I still haven’t received my refund, what do I do?

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Please note that refunds can take up to 14 working days to process. If you have waited longer than 14 working days, since the confirmation of your refund, please email us at enquiries@dirtywildwings.comAs ever, we thank you for your patience.

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